How to order THE Voyager

First, choose the coffin model you like on our website. Then place it in the cart and fill in the necessary personal information in the online store. Also, please add a comment to your order and your wishes. After sending your order, we will email you a few questions about the order to agree on the specifications of the order.

After agreeing on the specification of your order, we will send you the contract and invoice for payment, as well as a closed hyperlink to our website for online payment of your order. After payment, you will receive a payment confirmation and an electronic cashier's check to your e-mail.

According to our terms and conditions, payment for your order confirms your unconditional agreement with the terms of the contract, which you will have the opportunity to review before paying the invoice.

Currently, the standard manufacturing time for a coffin is 90 calendar days from the date of payment.

The company reserves the right to reduce the manufacturing time. If the term will be reduced - we will agree on the changes with the customer.

After informing you that the coffin is ready for shipment, we will send you a shipping specification to send the coffin to your region (country).

Please note that delivery of the coffin is for an extra charge. The cost of delivery depends on the final weight of the coffin and the country of delivery and the selected method of casket delivery (plane, ship, train, car, or combined delivery).

Also, to send a coffin outside of the Russian Federation, you must pay the duty (depends on the recipient's country).

For all issues, we will necessarily agree with the client.

Please note that goods and products made according to individual designs or custom orders (coffins and funeral accessories and accessories) can not be returned or exchanged.